"Case Management is a collaborative, client-driven process for the provision of quality health and support services through the effective and efficient use of resources.
Case Management supports the clients’ achievement of safe, realistic, and reasonable goals within a complex health, social, and fiscal environment"
(National Case Management Network of Canada, 2009)
When people experience sudden catastrophic injuries and complex, traumatic health conditions, they often find themselves suddenly thrust into a "new world" that they must, by necessity, begin to navigate in order to ensure that their most basic needs are met and their best potential for recovery and resumption of their pre-injury life can occur. It is at this critical time that a case manager can be of greatest assistance to ensure that the client's medical, rehabilitation, and care needs are met, and that a well-coordinated, collaborative planning process can begin.
Focus Rehabilitation Consulting's Case Managers have particular expertise in providing rehabilitation case management services to individuals who have experienced traumatic neurological injuries (particularly brain injury and spinal cord injury), polytraumatic injuries, complex orthopedic injuries, and psychological injuries stemming from the trauma experience.
As social workers, Focus Rehabilitation Consulting's case managers are able to identify and assist with complex cases where co-existing social issues (e.g. poverty, homelessness, addictions, etc.) may impact the rehabilitation and recovery process.
Case Managers at Focus Rehabilitation Consulting, together with their medical care providers and other allied health care providers, assist clients to establish goals and action plans that will help them achieve their maximum rehabilitative potential. Effective, collaborative, well-coordinated community-based rehabilitation teams are established and rehabilitation programs are implemented premised upon the following core values:
Focus Rehabilitation Consulting Case Managers have extensive knowledge of the Ontario public health and social care systems, accident benefits insurance, and legal systems. This ensures that clients receive the help, benefits, and services they need so that they can focus on their recovery and the achievement of their rehabilitation goals.
It is our ultimate goal to empower our clients to "self-manage" their health, rehabilitation, ancillary, and social care needs to their fullest potential - throughout the several stages of recovery and beyond.